Digital download products (books, music, printables, Google Drive files, etc.) cannot be refunded as
products in any electronically-delivered format are impossible to 'return'. There is no way to track if a resource has been copied and saved elsewhere, and we want to ensure that our authors/creators get proper reimbursement for the works they’ve created. And they can keep on creating great music teaching resources!
If you are unhappy with your purchase or would like to discuss further, please contact info.88musicalkeys.com
For more information, refer to the consumer rights section on the ACCC website - https://www.accc.gov.au/.